MCI Pardis Portal & Customers’ Club
MCI Pardis Portal
A service delivery platform (SDP) is a platform that provides a structure for service delivery, including controls for service sessions and protocols for service use. This term is common within the telecommunications industry.
VAS Lab with the design and development of the Pardis Portal for MCI has been able to provide services to the subscribers of this operator.
SDP that developed by VAS Lab includes a unified management system to manage:
- CP/SP Management
- Content management
- Subscribers Management
- Products and package management
- Authentication and accounting management
- Portal Management
It can provide a unified presentation portal for all applications and content. Through different channels like the terminal client, USSD, SMS, IVR, WAP, WEB users will access this portal.
MCI Customers’ Club
MCI Customers’ Club, named “Cyan Club”, is formed with the purposes of appreciating the customers’ trust and also improving the relations between the customers and the operator. Every customer can join the club for free and earn points by using services, such as paying the bills, inviting friends, and registering for new sim cards.
The members of the club can use these points to activate packages that are special to the club members. These packages include free conversation, free SMS, free internet, and combo packs.
In this club, the points, the tables of the points, the history of the points, and the latest activities can be viewed. Also, activation of packages, sending invitations to friends with e-mails, deactivation of points’ usage, personalization of the profile picture, and etc. are amongst other actions that can be carried out in this club.